Project Support

Full range of Herz biomass boilers: Herz biomass boilers are one of the best renewable heating products to be brought to the UK market. The range offers one of the smallest footprints on the market per kilowatt with maximum automation and RHI eligiblity. Biomass Bundles and other products are also available to our Partners.
 
UK stock, next day: Rural Energy stocks Herz biomass boilers and parts in UK warehouses – we can meet your equipment needs. Order before 12 midday and get next day delivery on stocked spare parts.
 
Partner Portal 24/7: Your go-to online Herz hub: order what you like, how you like. Streamline your order process, download useful information, and keep up to date. It’s as simple, and smart as that!
 
Training & Skills Centre: Train with us: our purpose-built training centre features tailored Herz courses, a huge practical learning area and useful theory tips to take projects from start to end, lead by you and installed by you.
 
Sales: A dedicated Area Sales Manager on the road and Partner Network team who look after your area with leads passed to you, technical sales advice and someone at the end of the phone.
 
Marketing: Rural Energy’s Marketing team can offer advice and support with trade shows, advertising, PR and more.
 
Design: With our own in-house technical design team, we advise on system designs including fuel feeds, fuel stores and plant rooms. The team is also fully trained in BIM compatible 3D CAD.
 
Technical: On and off-site support, with troubleshooting from our headquarters, fully trained regional engineers and service and maintenance options to help you.
 
Rewards: We offer discounts on biomass boilers and you earn rewards back too.