The Service and Aftersales Team

Once we've installed your biomass boiler, you can choose from a range of ongoing care options to give you the support you're looking for – it's all part of our commitment to service and quality. Our friendly, professional servicing and aftersales team deal with everything from helping the hundreds of clients who take out service and maintenance contracts with us every year, to arranging remote monitoring.

Servicing: Our network of fully qualified installation, commissioning and servicing engineers have decades of experience between them. Based across mainland UK, they all have exemplary safety records and will work with you to ensure your boiler is performing safely and efficiently.

Remote support: Our in-house technical support engineers are here to support you remotely – this highly knowledgeable team resolve many installation and product queries, boiler faults and other issues over the phone.

Find out more about our tailored biomass servicing packages and remote monitoring solutions.